Privacy

Privacy notice

How we handle information when you use this site or contact us.

What we collect and why

We do not ask you to create an account. We only receive the information you choose to share when you call or email us: your name, phone number or email address, dates of stay and any request you make. We use it to answer your enquiry, arrange your stay and keep a record of the booking. We do not ask for identity documents, payment card details or health information through this site. We rely on your consent when you contact us, and on the need to provide the stay you asked for.

Hosting

Our hosting provider processes technical request data, such as your IP address, browser type and the page you requested, to deliver the site and keep it secure.

The map on the Location page

The Location page loads a map from Google. When it loads, Google may receive your IP address and may set cookies under its own policy. You can use the written address and directions on the page instead.

Calls and email

If you call or email, we use your phone number or email address only to answer your question and arrange your stay. We do not sell it, share it for advertising, or add you to a marketing list.

Your rights and choices

You can ask for a copy of the information we hold about you, ask us to correct or delete it, or withdraw your consent to our keeping it, by calling or emailing us. We will respond within 30 days. If you are not satisfied, you can complain to the Data Protection Board of India. Contact details are on the Contact page.

Changes

If this notice changes, the date above will be updated.

Who we are

This site is run by Sagunthala Residency, Railway Street, Thirunallar, Puducherry 609607, India. For privacy questions or grievances, contact the owner at [email protected] or +91 9976813886.

How long we keep information

Enquiry and booking messages are kept only as long as needed to answer you and manage your stay, and are then deleted. Technical request logs held by our hosting provider are kept for a short period for security and troubleshooting. We do not keep a marketing database.

Last updated: November 2026